Miller writes: “Ok, I did it. I caused a lot of damage to my 2009 Toyota Camry when I didn’t stop as fast as the Chevy truck in front of me. I just got it back from the shop after the insurance company spent $4500 to fix the front end and the radiator. My problem is that since I got it back, it just doesn’t feel right. It seems like the engine vibrates too much. Is that possible? I have taken it back, but they seem to brush me off. I really think something is still wrong. ….If only the truck had been shorter!”
Mike: Ouch! I hate it when people in front of me stop faster then I do. However, in your case, you need to go back to the shop and complain. It sounds like one or more of the rubber mounted parts in the front end may be in a bind or hitting the frame or body. When this happens, it can transfer engine vibration to the chassis, and you can feel it. Go back and ask to have the Service Advisor drive with you, and voice your concerns. If you are still unhappy, contact the insurance company that paid the claim. They can and will help you.